Category: SEO Ideas

Four tips for SEM teams to adjust to a privacy-focused future

30-second summary:

Within the digital marketing space, the conversation around privacy and cookie changes has focused heavily on programmatic and paid socialBut how will third-party cookie deprecation and new privacy regulations impact paid search?Here is what search marketers can expect and how to prepare

In the digital marketing world, targeting, measurement, and optimization have foundationally relied on the ability to accurately track user behaviors and performance across the web. However, as we all know, platforms like Google and Apple have introduced privacy-focused initiatives over the past few years that complicate targeting and measurement for advertisers.

When discussing the impacts of these changes, much of the conversation has focused on programmatic and paid social, which are undoubtedly the digital channels feeling the greatest impact. What has not been discussed in great detail is the impact on search marketing. How should advertisers adapt their paid search strategies to adjust to these new realities?

Before digging into action items, let’s recap the newest updates and how they’ll impact paid search campaigns.

Chrome’s privacy updates will have a greater impact than iOS.

There are two key privacy changes top-of-mind for search marketers in 2021. App Tracking Transparency (ATT), introduced through Apple’s iOS 14.5 update, requires a user to opt-in before a company can track their data across other apps or websites. Fortunately, the impact of this update on search programs for most advertisers is limited. Advertisers may see fluctuations in universal app campaign (UAC) volume, and search properties with a larger app-based audience (for example, YouTube) will experience some degradation in measurement and targeting. By and large, though, the ATT update is more of an issue for programmatic advertisers than search marketers.

Google Chrome’s third-party cookie deprecation, coming in 2023, will have a larger impact on paid search. From a targeting perspective, remarketing lists for search ads (RLSA) will become less effective without data on users’ behaviors across non-Google properties. As of Q3 2020, RLSA accounted for 20 percent of Google search ad clicks for Merkle advertisers – so this is a significant segment of traffic. There will also be new measurement challenges, especially for companies relying on proprietary reporting tech.

While iOS 14.5 is already a reality for advertisers, there is more than a year left to prepare for Google’s third-party cookie deprecation. There are several steps search marketers can take now to optimize performance within a more privacy-focused environment.

1. Lean into first-party data audience solutions to target

Effective audience segmentation and targeting will continue to be critical in search moving forward. Google offers several in-platform audience options, such as in-market and affinity audiences, that don’t rely on third-party data and can be leveraged by advertisers indefinitely.

However, there’s a greater opportunity for organizations to differentiate themselves by crafting a strong audience strategy using their own first-party data with Customer Match. Many advertisers already use Customer Match to some degree, but the data may not be refreshed regularly, or it may not be segmented in detail. The transition away from third-party cookies is the perfect impetus for fine-tuning a first-party data strategy.

First, advertisers should assess the quality of their first-party data. How comprehensive is the data that’s collected? Are there a lot of duplicate records, or is there a reliable unique record for each customer? All of the slicing and dicing in the world won’t be helpful if the data you’re working with is fundamentally flawed.

Next, marketers should assess opportunities to segment their customer lists in meaningful ways – a single “email subscribers list” isn’t going to cut it anymore. Smart segmentation is always important, but it will become even more critical because it will empower Google to build more tailored similar audiences.

After establishing segments, there must be a plan to refresh those audiences frequently. Determine an appropriate cadence for updating customer match lists and determine who’s responsible for doing it. Currently, this can be done through the Google Ads API or within the Google Ads interface.

Once a foundation is in place for your audience strategy, revisit your approach quarterly to ensure that segments continue to align with attributes important to your customers and your business. This also creates a natural check-in point to confirm that lists are being updated as expected and that they’re all receiving traffic. If needed, audience bid modifiers should be adjusted to reflect current performance.

On the topic of bidding…

2. Test or transition to Smart Bidding to take advantage of Google’s proprietary signals

While we, as advertisers, will have lesser user data available to us without third-party cookies, Google will continue to have a wealth of information about its users and their behavior on Google-owned properties. Google Ads’ Smart Bidding allows advertisers to take advantage of those audience signals to reach the right person at the right bid with machine learning. That’s not to say that segmentation isn’t important with Smart Bidding – it still is. One of the many signals the bidder looks at is all of the audiences a given user belongs to, including customer match audiences.

Advertisers can and should take advantage of custom audience segmentations through Google Analytics, Looker, or Google Cloud Platform (Big Query). And they should automate the pushing of defined customer audiences to Google marketing activation to maximize business data with Google’s Smart Bidding.

Whatever your advertising goals may be, there is likely a Google Ads Smart Bidding strategy to suit your business needs. For search marketers not yet using Smart Bidding, it’d be smart to start testing in early 2022 to iron out any kinks and have a full-blown Smart Bidding approach before 2023.

3. Get comfortable with new reporting methods

We’ve talked a lot about adapting to the changes to come with targeting, but privacy updates also create challenges for reporting. There will be a measurement gap that advertisers need to solve. Fortunately, Google Ads has solutions in place to help fill holes with enhanced and modeled conversions.

Enhanced conversions improve reporting accuracy by using an advertiser’s hashed first-party data to tie a conversion event to an ad interaction. Enhanced conversions are powerful in that they make a one-to-one connection between an impression or click and a purchase. Modeled conversions, on the other hand, find their power in scalability; Google has been using them to report on cross-device conversions for several years. When used in combination, advertisers get the benefit of precision where a one-to-one connection exists, while smartly estimating conversions in areas where it does not.

As privacy regulations increasingly muddy the reporting waters, the stakes are higher to work with Google to fill the gaps. If you’re relying primarily on proprietary technology for reporting, consider using Google’s measurement system to get a more complete picture of performance. Understanding the full impact of search is critical for being able to optimize and allocate budgets effectively. Note that Google’s global site tag or tag manager is required to appropriately track conversions.

4. Monitor universal app campaigns for performance changes

Advertisers using UAC to drive app downloads via paid search should closely monitor performance for those campaigns. So far, Merkle has observed a slow downward trend in tracked installs as a result of Apple’s ATT update. To avoid the effects of ATT, some advertisers are increasing their investment in Android or shifting spend there entirely. UAC can continue to be an effective channel for marketers, but reduced visibility on iOS may require bid or budget shifts in order to hit performance goals.

Conclusion

Privacy updates are changing the way marketers approach targeting and measurement. Don’t panic – but do put a plan in place. With the right adjustments, search advertisers can effectively pivot along with the industry. More than ever, advertisers must value first-party audiences driven by search to further customer engagement, experiences, and marketing ROI. Using that first-party data, in conjunction with machine-learning-based bid strategies and modeled and enhanced reporting, will create a foundation to help future proof search campaigns for privacy updates in the years to come.

Matt Mierzejewski is SVP of Performance Marketing Lab and Search at Merkle Inc.

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Andy Crestodina: “You don’t need 1,000 articles. You need 100 great articles.”

Andy Crestodina is a guy whose marketing advice you should listen to. In 20 years of his digital marketing career, he helped more than a thousand businesses, co-founded a…

The post Andy Crestodina: “You don’t need 1,000 articles. You need 100 great articles.” appeared first on Mangools.

Did you miss our previous article…
https://www.61seoservices.com/?p=287

Bill Slawski: “The most harmful SEO myth is the one that you fall for.”

Bill Slawski is an SEO legend. He’s been doing SEO consulting professionally since 1996 (yes, that’s before Google was founded) and the community knows him as the guy who…

The post Bill Slawski: “The most harmful SEO myth is the one that you fall for.” appeared first on Mangools.

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Odd Relationships in Local Search

https://www.flickr.com/photos/128317141@N05/15927612005/

One of the first things you notice about Google Maps and the rest of the local search zoo is that usually there’s no single, isolated reason one business outranks another.  Rather, all kinds of factors come into play: some obvious, some less obvious, lots of maybes, and some that probably nobody knows about.  But I’d go a step further and say you’re in a much better position to get some solid rankings if you know how some factors tend to interact with each other, often in unpredictable ways.

You can’t look at local search ranking factors in a vacuum.  Google sure doesn’t seem to.  Now, it’s not a bad idea to work on your local SEO with a big checklist.  That can get you far, especially if you stick with it.  You only run into trouble when you seem to have done exactly what your strongest competitors have done – and maybe you even did it better – and you still come up short and have no idea why.

So the first thing to know is certain ranking factors seem to have relationships to each other.  The second thing to know is those relationships often are strange.  Not quite Hollywood strange, but counter-intuitive enough to elude most people most of the time.

Now’s probably a good time to stress that these are just my observations.  Granted, they’re based on my having gotten my local SEO overalls grimy for about 71 Internet years, and I’ve seen these phenomena pop up again and again.  I often explain these points to clients and others, and put them to the test all the time.  So I’m confident that you’ll observe at least some of the same things I’ve observed (if you haven’t already), though you may observe different things and draw different conclusions (which I’d love to hear).  In any event, it’s always possible that one phenomenon I think I understand is in reality something else.  Also, I don’t claim to be able to explain everything perfectly. I’m just sharing my lab notes, and hope you put them to use in your local market.

Anyway, here are some of the many odd relationships between ranking factors that pop up in Google’s local search results (Maps + organic):

1. The lower the density of local competitors for a search term, the more geography you can rank in.  Put another way: the more specialized your offering is, the wider service area you can realistically rank in.  That’s simply because for more-niche search terms Google needs to harder to turn up relevant results nearby, so it needs to look farther afield.  That’s true both in Google Maps and in the organic results.

2. The lower the density of local competitors, the faster you can expect to rank for a given search term.  Kind of an intuitive point – of course Google’s less picky when it’s got fewer choices – but business owners lose sight of it all the time anyway.  That’s one reason when you open a new business or a new location you should focus on smaller, more-specialized terms, and on a tighter geography rather than on your whole service area.  You’re not biting off more than you can chew, and are more likely to get some visibility / customers on the sooner side.

3. The stronger the backlinks profile a site has, the higher likelihood that new content on that site – or GMB pages pointing to that site – will rank well early on.  Why is that bigger companies can create a Google My Business page, or add an unremarkable new page, or blast out a so-so blog post, and have it outrank most competitors right out of the chute?  Not necessarily after a day, but maybe after a few weeks – and in any case way sooner than you got any good rankings.

Whenever I see a business that’s visible quickly and without spamming, I almost always find a link profile that’s better than competitors’.  If your GMB page or “service” or “city” page or blog post (or whatever) is attached to a domain with good and relevant links, especially if you’ve earned them over the course of years, you’re more likely to get some solid rankings sooner, even if that exact URL on your site doesn’t  have any links specifically pointing at it yet.

4. The more good links you have, the more forgiving Google is of bad links.  (This phenomenon isn’t specific to local SEO, but rather is omnipresent in SEO.)  Most sites that have been around for more than a couple of years have some shady-looking links, often that the owner of the site doesn’t want and had no hand in creating.  There are always ants at the picnic.  Google seems to know that and take it into account.

The bad news is that’s probably why some bigger brands and organizations often get away with schemes like buying links, setting up a network, or jamming exact-match anchor text into links whenever it can, even if a smaller or newer business would get penalized if it tried to get a foothold that way.  Often the more-established companies have enough decent links that Google looks at the big picture and concludes that the company isn’t completely reliant on the schemes.  If a new site or one without many or any good links tries some scheme and 80% of its links already look fishy to Google, then of course that plan invites trouble, because at some point it’ll just be too much.

Meanwhile, a more-established site could get away with getting the same shady links, because those links might account for 5% of its haul.  Fair?  Maybe not, but that’s how it always seems to go.

The good news is that to the extent you have some links that took a little effort to get and are from relevant sites, then you don’t need to worry much about penalty if you’ve got some junk links in the mix.

5. The more you develop your homepage – which is usually your GMB landing page URL – the greater the range of terms you can rank for on the local map.  As I’ve found for many years, not only are you most likely to rank well on the local map if you use your homepage as your GMB landing page URL, but your homepage also is most likely to rank for a big bucket of search terms.  Other pages on your site tend to rank for a smaller, more closely-related groups of terms (if you play your cards right).  For most businesses, the homepage tends to have most or all of the good links.

That means a few things.  One is that’s probably why so often your homepage will outrank other pages on your site for terms you want those pages to rank for.  The other is that your homepage tends to have just enough link oomph to rank for at least some of the terms you want for, as long as the content is relevant.  That’s where most business owners trip at the 5-yard line: their homepages are lean on info on the services and service area, and read more like brochures.

6. The better your site performs organically, the more likely your GMB page is to rank well (somewhere, for some terms you care about).  Most of local SEO is organic SEO with a few twists.  If you’ve got several sites and aren’t sure which one to glue your GMB page(s), my suggestion is to pick the one that gets the most visibility in the organic results, preferably for locally relevant terms.  (By the way, that’s why some people get mileage out of the old tactic of using a page on a BIG domain – think Facebook or Yelp or Google Sites – as their GMB landing page URL.  That GMB page piggybacks off of the prominence and link mojo of that domain, and Google’s too unsophisticated or lackadaisical to do anything about it.)

7. The more you’ve worked on your local citations, the less likely you are to see any benefit from further work.  Especially if you’ve got other factors already working in your favor, and especially if your citations are a total mess, you can see a bump your Google Maps / GMB rankings after you’ve squared away your listings on the basic sites.  Beyond that?  Not so much.  Many business owners do some work on their citations, see a little boost, and think, “Cool!  I worked on 20 listings and saw results, so I’ll crank out 200 listings on other sites and should get 10 times the results.”  It never works out that way.  There’s a point of diminishing return in citation work, and in my experience once hits it real fast.

8. The better a page performs already, the more easily you can get it to rank for a related term, or in a nearby area, or both.  I can’t explain it, but time and time again I’ve noticed a “snowball” effect in which you identify a page on your site that already ranks well for certain local search terms, you add a bit of content that’s at least loosely relevant to the terms that page ranks for, and sooner or later that page ranks for those new terms, too.

So let’s say you’re a dentist and you’ve got a page that’s mighty visible for “cosmetic dentist” or a similar term.  The chances are good you could get that same page to rank for the term “dental veneers” or “teeth whitening” (or both) with less strain than you could get separate, dedicated, more-targeted pages to rank for those terms.  I’ve found this most likely to work on pages that tend to be broad, like the homepage, “state” pages, and sometimes “service” pages.  It can help widen the variety of terms a page ranks for in the organic results, and in some cases it can widen your visibility in the 3-pack / Google Maps.  Often it’s not that hard to branch out if you attempt it on a page that already does OK.

9. The more reviews you get, the easier it is to get more reviews.  That can be a good thing or a bad thing.  When you’ve got many negative reviews, people are more likely to pig-pile you.  Or, when you’ve got many good reviews, the people who become your customers / clients / patients are more likely to have picked you because of your strong reviews, and are predisposed to write you a review when the time comes.

10. The longer Google Maps spam is around, the harder it is to get Google to correct it.  I don’t know if that’s because older spammy GMB pages tend to have piled up more reviews (which do seem to help spam stick around), or because the business is more likely to have listings on the sites that Google uses to confirm the info it has on a certain business, or because Google has enough behavioral data on the GMB page (what terms it ranks for, who clicks on it, where those people are located, etc.).  I suspect its some combination of those factors, plus some factor(s) I wouldn’t even guess.   In any event, there is a sad “fake it ‘til you make it” reality that benefits the slickest spammers and well-meaning unintentional rule-benders alike.

11. The faster you get good rankings, the more likely your rankings will swing up and down.  It’s nice if you saw a bump just from changing the name of your business and/or Google My Business page, or moving to a different address, or doing basic work on your local listings and site.  But that may also mean your competitors can knock you off with similar ease.  Or it may mean that for one reason or another you’re in one of Google’s test buckets, in which it rotates seemingly random local businesses into the results, presumably just to see who clicks.

I’m not saying that poor results mean you’ve got a brilliant long game that just hasn’t worked out yet, and I’m not saying that sometimes stubborn problems don’t  have simple solutions.  Quick wins may lead to lasting gains, and you’ll take all the good news you can get.

I’m just saying this: easy come, easy go.

To what extent have you noticed those kinds of interactions?  Do they seem to have helped or hurt you or your competitors?

Do you think something else is going on?

Any other “weird relationships” you’ve noticed between ranking factors?

Leave a comment!

Seed Audiences: the Most Practical Way to Make Blogging Work for a Local Business

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For most business owners and others who try it, blogging is a frustration factory.  The way they go about it, it’s a time gobbler, a grind, and a disappointment until they give up – 47 blog posts and 0 new links, 0 visitors, and 0 customers later.

What’s wrong with the way small / local businesses blog?

I’ll be the last one to say blogging isn’t effective.   It sure can be.  This blog is a vital organ of my business, and that’s true of some of my clients’ businesses, too.  But certain pieces need to slide into place first, preferably on the sooner side.

The big trouble is that blogging (as it’s commonly done) is at best a tough way to earn links, build an audience, and pick up local rankings for semi-competitive terms.  As in it’s ineffective at all 3 most of the time.  Why?  One issue at a time:

Your post probably won’t get links because (paradoxically) your site probably doesn’t have much of a backlinks profile at the moment and won’t help you outrank posts on more-established sites, and because it’s unlikely you have an attentive following in your email newsletter or on social media. For any or all of those reasons, people won’t find your post, and so nobody will link to it.Even the few people who stumble across your post probably won’t find your other posts relevant, or find them at all. Even if they notice that you have other posts, they may not have an urge to read those posts now, and (usually) won’t have an occasion to return to your site.  So you’re left with one visit per reader, rather than months or years of return visits per person.Even if a blog post ranks for a certain term you care about, it will be crowded out by and need to compete with competitors’ homepages, general directories, and industry and local directories. Those competing sites and pages tend to rank for a wider variety of search terms, whereas you’ll be lucky if your post ranks for a couple of terms you care about.  You’ll find it hard or impossible to replicate a success, and you’ll find you need to work too hard for too little.

If it’s much tougher sledding than you expected, you won’t stick with it to the point of seeing any benefits.

You might have tried or considered a swing-for-the-fences approach, in which you write giant posts that involve a lot of research, design, and maybe outreach.  That kind of approach has worked for some local business owners, and may work for you.  But the odds are long.  It’s not likely to work out the way you hoped, in which case it was just a big waste of time.

You’re in a bind.  You want to or think you need to blog.  You don’t want to skip trying to make it work only because it’s tough, but you also don’t want to go on a fool’s errand.  So what in tarnation are you supposed to do?

In my experience, there are only two practical ways to give your blogging mission a high probability of success – by which I mean it helps your business become more visible to the local people you’re trying to reach:

(1) Maintain a long stream of quick blog posts on niche, specialized, almost obscure topics – like on the kinds of questions only a few of your customers/clients/patients ever ask you – and crank out a lot of those posts month after month.  The idea is this: on any given day, maybe 10 people search for an answer to the geeky little question you write about.  But your post is the only one around that meets that exact need, so by Gum that post will capture every last one of those 10 searchers.

Shopping for food in March of 2020 - image courtesy JonathanRozek.com

(2) Or you can start with a “seed audience.”  That’s my term for an early, small group of readers, all of whom are people you already know to one degree or another.  Those people form a core or nucleus – a seed – of what will grow into a bigger audience over time.

If you want your blog posts or other “content” to help you get more local customers/clients/patients – directly or indirectly, sooner or later – a seed audience is what’s most likely to work.  Let me explain more.

Who’s your seed audience, and what are you supposed to do for them?

Your very earliest readers will probably be a motley (Crüe) crew of people, all with different relationships to you.  To some extent that’s out of necessity, because you don’t have many other would-be readers yet.  But the mixed bag of people also happens to be useful in this case, because you’ll get a better sense of whom your audience can be or should be, and whom you should focus on.  You want feedback from various people.  Your seed audience should probably be some combination of these people:

Past customersCurrent customersLeadsPeople who refer customers to you, or vice versaPartnersEmployees / staffRecipients of pro bono workYes, maybe even friends and family – especially if anyone is involved in anyone else’s business or professionOther people you think may be interested

Either you keep a list of specific people to send your posts to individually, or you whip up an email newsletter (like with Mailchimp or Aweber –  or consider Tidings) and invite them to join it, or do both.  Preferably you do both.

In either case, your action item is the same: look for opportunities to direct those people to your blog posts – posts you’ve already written and posts you haven’t written yet – at a time they would find your information helpful and welcome.

If you don’t read any more of this post and don’t need more of my color commentary, just do that one thing and your blogging will be much more likely to bring you visibility / links / customers.

What does the seed audience do for you, exactly?

First of all, you need to do something for them: send them a blog post that answers a question they asked you, or that helps solve a problem you know they’ve got.  You can send them posts you did years ago, or new posts that you know to be dead-on relevant to their problems or goals.  Keep in mind that the seed audience consists of people who (to varying degrees) already know you.  This is the equivalent of the old-school practice of mailing newspaper clippings to someone.  Except those clippings are bits and pieces you wrote.

As long as the posts (or other content) you share with your seed audience is timely for them, over time the people in your seed audience will help grow your audience in several specific ways:

They are one of your best sources of ideas – between the questions they’ve asked you, concerns they raise, what you know about their situations. If what’s in your head is the only source of topics to write about, pretty soon you’ll run out of topics to write about.  See what’s in other people’s heads.They’ll provide your earliest shares on social media, when nobody else will (because nobody else knows about your posts yet).They’re likely to send your post to people they work with, or to their friends or family.They’ll give you feedback on your work, especially if you ask.You’ll get great keyword ideas, just by paying attention to how they describe what you do, how they describe their challenges and what they want, etc.Depending on exactly who’s in your seed audience, they may be more likely already to have some buying intent. So not only is there a chance they might hire you for something if you sent them a helpful post at the right time, but it’s also possible there are other people exactly like those people (e.g. past customers or leads).  In that case, consider focusing more of your posts on that little part of your seed audience.They may give you an early and merciful clue as to whether you should continue blogging at all. If after a while you can’t engineer your posts to be useful to people you already know, it’s not as likely you’ll figure out what kinds of perfect strangers your posts are meant to help if your audience gets bigger.  You need to know at least roughly what kind of person your posts are supposed to help.

How do you develop a seed audience?

This one’s as simple as it sounds: you email your posts to anyone you can, whenever the topics that you wrote about have come up.

You can also point people to your post if the topic comes up while you’re on the phone (or Zoom) with them.  That assumes, of course, that it’s a post you’ve already published, and that it’s named in such a way that you can tell someone the name of the post, and he or she can Google it and pull it up without much strain.

Consider creating posts for an audience of one.   Not in a creepy way, like, “I know what you’re thinking now, Bert.”  I’m saying if, for example, a past customer or employee asks you a stumper question, write a blog post on it.  Do some research if you have to.  Go to town.  Possibly give the person who asked you the question a shout-out or tip of the hat in the post.  I do that all the time.  In any event, send it to him or her (and ask for feedback), and send it to future people who have the same question or a similar one.  If nothing else, it’ll save you from having to answer the same question again and again.  More likely is that over time that post also starts bringing you some decent traffic and maybe even a couple of links.  That’s because it’s on a question or concern that someone actually has.

Get some practice at building an audience one person at a time.  Most will appreciate the timely post, many will stay tuned for more, and some people will bring others into your teepee.

By the way, I’ve found it extremely useful to keep a running list of posts.  That makes it quick and easy for me to send someone the link to a relevant post I did.

What are the alternatives?

With the exception of the one good, realistic alternative I mentioned at the beginning of this post (writing lots of quick posts on super-niche topics), the alternatives to the “seed audience” strategy have serious drawbacks.  Here are the common tacks business owners and marketers try:

Strategy 1: Swing for the fences: trying to write monster, “ultimate guide”-type posts.   This one is hard to ease into, harder to sustain, easy to burn yourself out on and stop, and runs contrary to most people’s naturally short attention spans.

Strategy 2: Hamster wheel: writing 17 unplanned, slapdash posts every month, sticking with it for 3 months, and giving up.

Strategy 3: “Build it and they will come”: the posts are solid, useful, and well thought-out, but you didn’t write them with a specific person or specific people in mind, and so you don’t send them to anybody.  You assume that just because you wrote it Google will find readers for it.

Strategy 4: Mass production: pay a third party to belch out posts that are so bad even you won’t read them – but that you’re certain will help your rankings because “Google likes fresh content.”  You need basic quality-control.

Can other approaches work?  Yes.  Will they work?  Probably not. With enough effort you can probably get any blogging strategy to advance your goals at least a little, but at what cost to the other things you need to accomplish in a day?  You can always tweak your strategy later.  For every one business owner who gets the skyscraper technique (for all its merits) to work, there are 20 who couldn’t make it work.  We don’t hear from those people much.  Also, what works for a marketing agency or for a non-local business has a good chance of not working for you – for your local business.

People who say you definitely should or definitely should not blog are missing the point.  Sure, you should have content that informs and helps anyone on your site, but who says that needs to be in the form of a blog post?  In most cases having very detailed “service” pages and other pages (and don’t forget the homepage) is your best way to do that.  Videos, too.

That’s why I’m working off the assumption you’ve already got your pages pretty much down pat, and that you want blogging to help you get even more visibility.  I’ve also assumed you don’t want it become your new full-time job.  A seed audience is the best way to go about that.

Recap

Again, the idea of the seed audience is simple: Make use of every opportunity to send your posts to people you already come into contact with.

Send a post whenever it’s helpful to the other person.  Pay attention to the questions and concerns of the people in your seed audience, and write more posts that help those people with those challenges.  I guarantee you there are more people like them, and in time those people will become your larger audience.

Preferably your seed audience includes past or current customers, but it doesn’t need to.

I find it very helpful to keep a list of posts (like this).

At first you grow your audience a person at a time, but eventually it’ll mostly grow itself.  That is when you’ll be able to draw a thick line from blogging to more traffic, links, customers, and other good stuff.  The big thing to realize is those are benefits you see after your blogging effort starts to work, not before you’ve gotten it to work.

A seed audience isn’t mutually exclusive with other ways you might grow your audience.  It’s complementary.  It will make your other plans more likely to work out.  Give it a try.

Side note

By the way, I speak from first-hand experience with the seed audience approach.  Not only because some of my clients have used it to good effect, but also because that’s how my blogging sprang up from the dirt.  My earliest readers were people who got my email newsletter (and those people had found me through a variety of odd little channels).  My earliest posts were simply what I thought those people would find useful.

To this day, half the reason I write many of my posts is so I can lay out a thorough answer once and simply send a link to the post every time that question or topic comes up again.  The benefits are too many to count.

Further reading

Should You Make It a Page or a Post? – me

8 Lies About Content Marketing You Probably Believe – Joel Klettke

Should a Small Business Have a Blog in 2021? – Colan Nielsen

Poll Results: Do Local Businesses Need Blogs? – Rosie Murphy

10 Bootstrap Ways to Grab More of Your Service Area in Local Search – me

Hit Blog Post but No Local Traffic or Rankings? 7 Ways to Make That Post Help Your Local SEO Effort – me

100 Practical Ideas for Small-Business Blog Posts – me

100 More Doable Ideas for Small-Business Blog Posts – me

What’s been your strategy for growing your audience?

What’s worked well and what hasn’t?

How have you been able to turn that blogging (or other “content”) effort into more business?

Leave a comment!

What to Do If Google Auto-Updates Your Google My Business Info and Gets It Wrong

https://www.flickr.com/photos/scottlynchnyc/10546981384/

You probably know Google’s tendency to mess with the business info you put in your Google My Business dashboard.  Whether Google emptied fields you filled out, or “corrected” basic facts about your business, or injected info that may be 100% wrong, the telltale orange writing in the GMB dashboard is always a hassle and sometimes a big problem.

 

 

Google’s “we know better than you do” MO got worse throughout 2020.  Around the time it temporarily froze some GMB features, Google started piling on new features at an even-faster pace than it had before.  Sometimes Google would fill out those new fields or check those new boxes for you, and often not correctly.  Also, Google started more frequently overwriting or removing old info – info you may have put in your GMB dashboard years ago and thought was safe at home plate.

Some of my favorite auto-updates are when Google tells you your business is closed on a certain holiday, and when it insists the entrance to your business is wheelchair-accessible.  Not sure the AI is that good yet.

 

COVID and the lockdowns and related events may or may not have helped Google’s long-term effort to make your GMB page a substitute for your website, but Google has succeeded in making one’s GMB page a bigger chore than one’s website.

Besides rejecting shaky auto-edits, what should you do when Google keeps overwriting your Google My Business dashboard info?  Google doesn’t tell you much, but I suggest you update the GMB landing page on your website – most likely your homepage – with the info you want to stay put in your GMB dashboard.

In other words, make at least your landing page (and possibly more of your site) contain all of the info you want on your GMB page.

If Google’s editing your business name, make sure the name you want on your GMB page is in the main body content your landing page (again, probably your homepage), in the footer, on your contact page, and so on.  Make it verbatim.

If Google’s editing or rejecting your categories or “services” fields or both, add to your landing page a blurb on each of those services or offerings, with a link to a dedicated page where you describe that offering in more detail.  (That’s something I suggest you do anyway, no matter what.)

If Google’s rejecting certain towns or regions in your “service area,” mention those places on your landing page and in your footer.

If Google has gotten your “COVID-19 info” link or “Appointments” link wrong, make sure your landing page includes at least one easy-to-find link to that page.

You get the idea.  I’ve found that updating the landing page of your site is the best way to override Google’s auto-updates of these fields:

Business nameCategoriesService areasCOVID link“Appointments” linkServices

As you might guess, updating your landing page is not a surefire way to get your info to stick and for Google to lay off the auto-updates.  If your important listings are a mess, or if customers or competitors persistently submit Google Maps edits on your GMB page, you may still have difficulty getting your preferred GMB dashboard info to stick.

 

What if Google is messing with the address, phone number, or business hours you put in GMB?  You should still update your landing page to reflect the info you want on GMB, but I haven’t seen that work as consistently.  That may be a citation/data-hygiene issue: You’ll probably need to update your other, non-Google listings before Google will stop with the auto-updates.  Similarly if GMB gets your website / landing page URL wrong.  That’s more likely the result of having the wrong URL on your other listings, or it may even be a canonicalization problem.

If Google’s aim truly is to make it unnecessary for searchers to visit businesses’ websites, then it only makes sense that Google’s first priority is to vacuum up the business info on your site.  But some businesses’ sites have a ton of pages or are hard to crawl or both, and most business owners are pretty bad at keeping all pages up-to-date.  So it only makes sense that Google also narrows its focus to what’s on the landing page URL of your site.

We tend to work on local SEO in stages or in a slapdash way, so it’s easy to forget about what’s on your site when you’re looking at what’s in GMB, and vice versa.  So Google’s auto-updates and overwrites may be a simple problem, and may have a simple solution

 

One upside of possibly needing to work on your homepage / landing page to get the auto-updates off your back is that you may pop into the local pack for more search terms, and are even more likely to expand the range of terms you rank for in the organic results.

TL;DR: make sure whatever info you want on your Google My Business page is also on the landing page URL of your site, in crawlable text (not an image or video or animation), and worded plainly.

To what extent are stubborn GMB auto-updates a problem for you now?

What have you tried, and how well has it worked (or not worked)?

Leave a comment!

Six things missing from your competitor research

30-second summary:

There are ways to save and optimize your SEO budget, here’s howStart with creating an “at a glance” report comparing your competitors’ key metrics. Find interesting trends to look further into!Analyze and monitor your competitors’ online sentiment and customer satisfaction. How can you become better than your competitors?Identify your competitors’ marketing priorities by looking at their competitors’ PPC tactics. Note their branded keywords they are bidding on: what do they consider their competitors?Research your competitors’ branded questions by analyzing “People Also Ask” and monitoring tweeted questions from their customers and brand ambassadorsAnalyze your competitors’ social media marketing tactics: what can you learn from these and which should you avoid?

1. Competitors at a glance for domain analysis

You can never have just one competitor in the real world. In some niches, you’ll end up with ten or more competitors that need your attention. Where to start?

This is the section I usually start my competitive report with: competitors at a glance which is a chart letting me easily compare my competitors.

What should be included in this section?

This section includes any metrics that would allow you to spot some key trends:

How new or old is this competitor?How many backlinks has your competitor managed to acquire?What’s their website traffic?How large is the website?

Seeing all these numbers side by side often allows you to see important niche patterns or spot some interesting cases to explore further. For example, you can identify a new competitor that nonetheless gets a lot of organic traffic. Or you can find a competitor with fewer backlinks that managed to build solid web visibility. These are both good cases to learn from.

Here’s an example of how I use an “at a glance” method for my competitive research that is also color-coded based on how successful each competitor is (green showing very good numbers). 

Source: Screenshot made by the author

2. Online sentiment and customer satisfaction

How happy are your competitors’ customers? Is there an opportunity for your product here? Is there a particular feature or aspect that makes your competitors’ customers unhappy?

Knowing why your competitors’ customers are unhappy helps on many levels, from learning the mistakes you need to avoid, to developing a better product that covers a niche gap.

So why do so many competitive reports fail to include this section?

And that report is pretty easy to generate. Sentiment analysis and monitoring are doable with some advanced social listening that dives into the segmentation of consumer sentiment.

Sentiment analysis
Source: Awario

3. PPC keywords

Most competitive reports include organic keywords and positions but how about PPC keywords? 

Whether you are planning to invest in paid ads or not, knowing your competitor’s PPC keywords will help you understand what they are focusing on. It’s a smart way to understand high and low competition keywords without having to spend your own dollars.

When looking through my competitors’ PPC keywords, I always pay attention to their branded keywords. Firstly, it shows the competitors they as a business take seriously. And second, this may inform my own PPC decisions as there’s a solid case for bidding on branded keywords because they tend to have high intent and are often cheaper.

Here’s an example of a branded keyword report from Ahrefs. Notice the ‘Traffic’ column estimating the number of clicks a particular PPC keyword is bringing to the target site:

Analysis PPC keywords to inform your keyword strategy
Source: Screenshot made by the author

4. Branded questions

Niche question research is useful on many levels but have you ever given a thought on how useful it is for your competitive research? Questions people ask about your competitors will give you valuable insight into:

Your competitors’ drawbacks (and how you can practically fill that need gap in the market)Your customers’ failures (and how to avoid them)Your target customers’ journeys (and how to best approach them)

When it comes to understanding your niche buying journeys, Google’s People Also Ask results, also known as ‘intent questions’ help you understand and visualize all the different paths consumers are taking when making their buying decisions.

Branded questions
Source: Screenshot made by the author

Always take note of the “People Also Ask” results when searching for your competitors or their products. These help you better understand your target customers’ interests and research styles throughout their buying journeys.

Source: AlsoAsked

You could also use some freemium-based tools to keep track of questions your competitors’ customers are asking in real-time, use Twitter question search which can also be monitored through a free app called Tweetdeck. Create a new column in your Tweetdeck to monitor this search term:

[competitor ?]

Make sure there’s a space in between your competitor’s brand name and the question mark.

Source: Screenshot made by the author

5. Your competitors’ promoters

Who are your competitors’ most vocal promoters? Can you get them on board to promote your brand instead? Or how did your competitors manage to win their love?

Your competitors’ friends are not your enemies. These are people who may fall in love with your product or agree to collaborate on similar or better terms.

Checking your competitors’ backlinks is the most popular way to find their promoters but it seldom includes people behind those links

Social media is another great place to look for your competitors’ promoters.

6. Social media content

Are your competitors using social media to find and engage your customers? There are some lessons to learn there as well.

You can run a solid analysis of any Facebook page engagement metrics which you can use for your competitive report:

Social media analysis
Source: Screenshot made by the author

Conclusion

Competitive research is much more than tracking your competitors’ organic positions and checking their backlinks from time to time. 

It can give you a lot of insight into your target customers, their struggles, and buying journeys, it can teach you to build a better project and identify niche gaps. Finally, it can help you identify mistakes to avoid and build a stronger business. Good luck!

Ann Smarty is the Founder of Viral Content Bee, Brand and Community manager at Internet Marketing Ninjas. She can be found on Twitter @seosmarty.

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The post Six things missing from your competitor research appeared first on Search Engine Watch.

Did you miss our previous article…
https://www.61seoservices.com/?p=194

The importance of accurate keyword difficulty scores

30-second summary:

Keyword difficulty (KD) scores help digital marketers understand potential search engine performanceKD scores are useful in building SEO strategies, filtering out ineffective keywordsLow competition keywords give an advantage in attracting trafficSome KD calculating tools may be inaccurate due to the use of limited parametersSemrush has developed a new formula for KD score calculations that it says has improved accuracy

With countless companies competing for the same audience, digital marketers need to develop a highly effective and targeted content strategy to find a way through the crowded market and connect with potential customers. Keyword difficulty (KD) is an essential metric to assist marketers in formulating an effective SEO strategy for reaching the top of search engine results pages (SERP).

Focusing on a keyword with a low KD score can achieve faster results with traffic from search engines as there is less competition. Whereas keywords with a higher KD score will typically have far more competition in search results, making it much harder to appear near the top of SERPs in the short term. Long-term improvements are achievable but will take time and require multiple SEO measures to be implemented.

KD calculation tools can determine how effective a keyword may be in search results. However, a lot can depend on the SEO tools that digital marketers are using. Such tools are not always accurate due to the limited parameters that can vary from developer to developer. The result is that the KD calculation may be inaccurate and even lead a digital marketer to believe that their keywords will perform better in practice than in reality.

Content created in partnership with Semrush.

Semrush, an online visibility management platform provider, has developed what it says is a proven formula to achieve an accurate KD percentage score based on in-depth research into SEO patterns and client feedback.

How Semrush’s Keyword Difficulty platform works

This year, Semrush released an updated version of its KD metric. The new formula was the result of extensive lab testing by the company’s team of data scientists and engineers. They studied patterns of SERP activity for approximately 120,000 keywords, covering more than 100 parameters and varying contexts to determine an accurate KD value. Alongside this, the teams analyzed the data to determine the difficulty that keywords would face in using SEO to appear on the first page of search results.

The three steps to decode your SERP standing and opportunities

Semrush’s platform has three steps to calculate the formula.

1. SERP analysis

The first involves SERP analysis, where the median value is identified for three metrics throughout URLs on the first page of search results. The three median values are:

The number of referring domains pointing to the ranking URLsThe authority score of the ranking domainsThe ratio of follow/no-follow links to the ranking URLs

2. Keyword parameter analysis

The second step is an analysis of keyword parameters. This considers the above SERP factors, alongside a closer inspection of individual keywords. All factors are weighted differently in Semrush’s formula regarding the likelihood of influencing the first-page ranking.

The parameter weighted the highest by some way is the median number of referring domains for ranking URLs, totaling 41.22 percent. While the second-largest weighted share is the median authority score for ranking domains at 16.99 percent. Search volume is third with 9.47 percent, and the median follow/no-follow ratio for ranking URLs is a fraction lower in the fourth position at 9.17 percent.

Other parameters include featured snippets, branded keywords, and site links, with the weighted share becoming progressively smaller. Factors that can harm the KD score are keywords with a high word count and no SERP features.

3. The calculations

The third step is the calculation itself. The formula also adapts for each country, taking a nation’s population size and the number of websites into account when calculating the KD score based on Semrush’s regional database.

What KD scores mean for your SEO performance

On Semrush’s KD platform, the user can enter up to 100 keywords at a time to check the KD score. Crucially, the platform can help the user find valuable low-competition keywords. KD scores can also be calculated for both long-tail and local keywords. In addition, the tool allows the user to compare their SEO strategy with competitors to see what is performing well and identify any keyword gaps.

The results provide the user with the KD rating and advice on what they need to do next to gain hits. At the lower end of the scale, scores of 0-14 percent are classed “very easy” with the strongest likelihood of new pages appearing near the top of Google rankings without the need for backlinks.

The next step up is 15-29 percent, which is considered “easy”. While there may be some competition, it remains possible to achieve a high ranking for new web pages. However, this will require quality content based on the keywords.

Things get progressively harder as the KD scores get higher. A score of 85-100 percent, for example, is classified “very hard”, where keywords face the strongest competition and the odds are stacked against new websites breaking through. A ranking is still possible through features such as on-page SEO, link building, and campaigns to promote content. In this instance, pay-per-click advertising may prove more beneficial.

To find out more about Semrush and its Keyword Difficulty platform download its recent whitepaper.

The post The importance of accurate keyword difficulty scores appeared first on Search Engine Watch.

Using SEO data analytics to identify business gaps

30-second summary:

Are your leads slipping through the cracks in these business gaps?SEOs have a great vantage point in the form of data that actively helps identify business opportunities and gapsSEO pioneer, serial entrepreneur, and best selling author, Kris Jones identifies three critical aspects that can be fixed to create the foundation of a successful SEO strategy in 2021

One of the strangest things to try to explain to someone who isn’t so familiar with digital marketing is how business owners can start targeting business opportunities that aren’t currently on their radars. After all–if we consider the problem semi-philosophically–how can we know what we don’t know? Relying on human logic alone would make that task quite difficult.

Thankfully, as SEOs, we have plenty of tools available that can help us identify business opportunities and gaps. That means keywords we aren’t targeting, audiences we aren’t going after, backlinks we aren’t getting, and content topics we aren’t covering on our websites. In other words, these are the foundations of a successful SEO strategy in 2021, and you could be missing out on leveraging them for yourself. Here are three pointers for using SEO analytics to identify your business gaps, in the area of keywords, content, and backlinks.

Find your keyword gaps

Digital marketers know the fluctuation in the importance of keywords since the late 1990s. But no matter how much that has changed, you still need to be ranking for the right keywords, or else you won’t be showing up for anything.

But have you ever done a few searches for keywords you want to rank for and not even been able to find your website in the SERPs? Doesn’t it frustrate you to see your competitors on page one?

You can be as good as they are. The way to do it is to run a keyword gap analysis in a tool such as Semrush or Google Search Console (GSC).

Semrush is better and more user-friendly for this, but if you don’t have access to that, let me cover GSC first.

You first have to link your Google Analytics and GSC together. After that, go to Analytics and navigate to Acquisition>Search Console>Queries.

SEO data analytics and identifying missed keyword targeting opportunities

You’ll see the search terms people have used to get to you, as well as those queries’ clicks, impressions, and click-through rates (CTRs).

Export that data into an Excel or Google Sheets spreadsheet, and then compare the number of actual site visits that those keywords got you to the number of impressions you got for those keywords. The percentage of difference between them will give you a measurable idea of where you need to improve.

However, I prefer Semrush’s Keyword Gap tool for this. You simply input your URL and those of a few competitors, and it compares your keyword numbers against your competitors. The tool shows you a keyword overlap diagram as well as your top opportunities for getting new rankings.

Find your content gaps

You likely know that no serious SEO today writes content for keywords alone. Keywords have their place as subject identifiers for Google, but we need to focus content around actual topics. We need our content to address questions people are asking.

And maybe your top competitors are doing that much better than you are.

As a result, they rank well for this or that query, and you don’t. So, how do we use SEO data to find content gaps?

Well, we are going to build on the previous point and use our competitors’ keywords to find this out. I mentioned earlier that we write content for topics over keywords, but keywords are still how the public finds your content.

In Semrush or your spreadsheet from before, you can filter your keyword gap analysis to show the keywords you’re ranking for in positions 11 through 100 or any number you like. If your competitors are doing well for this or that term, while you are languishing in position 18 or 22, then it’s time to take a look at the content you’ve built around those terms.

What’s wrong with it from user experience and SEO perspectives? Is the information outdated? Is the content thin? Does it not address a certain issue within the buyer’s journey?

For instance, are you writing blog posts about making an appointment with a doctor when you haven’t even covered why you might need to see a doctor? Not everyone who’s browsing a medical center’s website is ready to take action.

Analyzing your content this way (as well as the content of your competitors, by mining the SERPs, for instance) tends to be more of a manual approach, but the keyword gap analysis you did should really come in handy.

You can also use what you’ve learned from that data to generate new ideas for content marketing if you need to. Tools such as BuzzSumo, Answer the Public, and Semrush’s Topic Research tool aggregate user analytics to show you the currently trending topics around certain keywords.

Find your backlink gaps

When we’re discussing using SEO data to identify your business gaps, then the icing on the cake is a good, thorough backlink gap.

Where keywords get you found and content earns customer trust, backlinks flex your site’s authority for Google. A backlink is a vote of confidence. It’s the equivalent of someone standing up in a crowd and saying, “Yes, I believe in what you’re doing.”

The way to a strong backlink profile is through your content marketing, reaching out to influencers to see if they would like to link to your useful and authoritative content.

But then, your competitors are doing the same thing, and possibly to much greater effect.

Here again, we can use SEO analytics to find where you’re falling behind.

You can certainly use everything already mentioned here to analyze your competitors’ content, but in the end, you’ll likely need a paid tool to perform a full-fledged backlink gap analysis.

You can use Ahrefs, Semrush, Moz’s Link Explorer, or something else. You can check out how each works with a free trial, but to stay on top of your backlink gaps, you would need a paid subscription.

From your research, input your site and a few of your competitors’ sites. Whichever tool you use, you will need to view the total number of backlinks and referring domains.

Now, note that it is quite common to have more backlinks than domains. That just means that some domains are linking to you more than once. That doesn’t sound so bad, but if you want a large and varied backlink profile, you will want to ramp up the number of domains that link to you.

SEO data analytics and identifying backlinking opportunities

At this point, though, it’s all about sifting through the data to see where you’re missing the mark. Check out your top competitors’ backlinks. What kind of content gets the most links? Is it long-form blog posts? White papers? Or is it some other content format that’s winning those links?

Find out what your competitors are doing well, and then create better content! If these domains linked to that type of content for someone else, they can certainly do it for you.

Similarly, if you’ve filtered to see your top pages for backlinks and notice you’ve gotten a ton to a certain type of post, then make more of those in the future!

In conclusion

In the end, whether it’s keywords, content, or backlinks, the best overall presentation wins in SEO. You have to be useful and authoritative to human users and Google.

As SEOs, we’re used to sorting through data. The everyday business owner might not be, though. In that case, I hope readers have learned a lot from this about how analytics data is your friend when you’re looking to identify gaps in your business’s SEO strategies.

When you start to get this right, you’re going to share in those wins, too.

Kris Jones is the founder and former CEO of digital marketing and affiliate network Pepperjam, which he sold to eBay Enterprises in 2009. Most recently Kris founded SEO services and software company LSEO.com and has previously invested in numerous successful technology companies. Kris is an experienced public speaker and is the author of one of the best-selling SEO books of all time called, ‘Search-Engine Optimization – Your Visual Blueprint to Effective Internet Marketing’, which has sold nearly 100,000 copies.

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Influencers in today’s SEO

30-second summary:

With search getting more sophisticated there will be a strong relation between user signals and influencersGoogle’s Multitask Unified Model (MUM) and the AIDA (Attention, Interest, Desire, Action) model will impact search intent and influence a business’ search visibilityIntellifluence’s CEO, Joe Sinkwitz explains key concepts surrounding the impact of influencers on website rankings in modern SEO

One new to SEO might assume that the only role influencers play when it comes to ranking is in the form of bloggers providing reviews and links via guest blogging. However, if we were to segment search into simplistic buckets of links, content, and the cumulative user signals associated with how a visitor interacts with links and content, the future role of influencers is going to skew far more towards the user signals bucket.

Historically, influencers have been viewed as a paid social channel add-on for B2C and D2C companies, only more recently taken seriously for their ability to influence B2B purchases. Their use cases are far more versatile than the initial assumptions and preconceived notions related to value, with expected compensation ranges to match that versatility based on audience sizes and channel selection. As an SEO, it is easy to understand how influencers that maintain blogs in your niche would be useful when undergoing a PR-driven outreach campaign for link purposes. To understand how influencers can affect the outcome of a site’s rankings external to the links generated, it’s important first to understand a few key concepts.

Content created in partnership with Intellifluence.

Targeted peer personas

Within the realm of content marketing, a marketer would seek to develop out personas in order to properly structure content with the appropriate hooks and value propositions. For ease in understanding how to create a sample buyer persona, consider the following process:

Provided you’re not operating on a brand new site, look into your previous 100 customers – if you have enough data, you can be more granular and select out your most ideal customers.Based on the buyer contact’s email, use a tool such as Clearbit to generate a list of their social media accounts. Keep in mind that where they maintain social accounts is just as important as to their level of usage and subject matters.Who do these customers aspire to be? Are they constantly seeking out solutions? Whom do they follow to get these solutions? A quick hack in this is to sort their followers by audience size as authoritative influencers tend to have a larger following than most of their industry peers.Digging further, who influences those subject matter experts? Which sources do they consume?Who are your ideal customer’s peers? On one hand, you’ll likely have some of that data immediately when analyzing the audience data. If you do not, LinkedIn Sales Navigator makes segmentation rather simple based on their filters and query refinements, allowing you to select extremely similar individuals to your targets.Repeat the above process as necessary to generate a large enough dataset that you can apply pivots on in a worksheet, in order to determine buyer persona commonalities.

Once targeted personas are created based on those characteristic commonalities, we can use them in order to positively impact those user signals. Here are a few oversimplified pieces for the sake of brevity.

Peer personas

Navigational queries

Through multiple experiments, we know that spikes in navigational queries can have a spillover effect on rankings for non-navigational queries. As Google is introducing Multitask Unified Model (MUM) to make sense of complex queries, the more positive effects we as SEOs can provide on showing that these navigational queries also have informational and transactional signals associated with them, the better the intent and therefore search the ordering will be on the coveted transactional terms.

How does this work with targeted peer personas? It can be as easy as hiring influencers that exist frequently enough in the sum audience data to your targets to share out useful information related to your product or service, specifically writing out the brand name. Each time we’ve run campaigns of this type, the navigational queries spike. This alone is very useful, but there’s more power to these peer influencers.

Repeat dwell

Having a user specifically search for your brand and click the result is a fantastic first step. What could be better? Repeatedly visiting and spending time on-site. I recognize that we’re simplifying here but structuring a campaign with peers that follows the model of Attention, Interest, Desire, Action (AIDA) allows you to introduce the brand name for navigational queries then pepper the targeted audience via those peer influencers with interesting facts and use cases.

In this phase of the campaign, the direct links from social posts could be used as we can all probably agree that our Chrome and Android data is being used to continually refine future searches. The goal of this phase is to drive repeat usage of the site. Some commercial activity may very well take place, which is a bonus, but not the KPI.

Influencers in today's SEO - Finding influencers

Query satisfaction

The final phase of the AIDA model moves from desire to action, and our goal is to turn our navigational queries into transactional rankings. Translated to how MUM might perceive this, a user that seeks out a result navigationally, returns to the result from another channel, and then comes back with a transactional query modifier is likely satisfied with the query result and thus that website should be shown more frequently.

How does that work with the influencers? The third style of posts from the peer influencers to your buyer personas can again return to mentioning your brand name and including a specific value proposition to generate that action. It could be a coupon code, a time-specific call-to-action for a deal, a giveaway, or any combination of the sort. By now focusing on a specific transactional modifier with your brand name, a percentage of those blended queries will occur, resulting in action being taken, which is the definition of query satisfaction. You’ll have successfully used influencers to influence how Google perceives the site for future transactional queries.

Joe Sinkwitz is CEO at Intellifluence.

The post Influencers in today’s SEO appeared first on Search Engine Watch.